• ASSISTED QA TEAM IN TRANSFERRING 110 INTERNAL RESOURCE ARTICLES FROM GLADLY TO NEW PROPROFS KNOWLEDGE BASE SYSTEM.

• INFORMATION WITHIN THE 110 ARTICLES WAS BROKEN DOWN INTO 367 PAGES HOUSED WITHIN 84 FOLDERS AS NEW SYSTEM SUPPORTED FOLDER FUNCTIONALITY VERSUS PAST SYSTEM WHICH JUST STORED ARTICLES AS LISTS.

INTERNAL KNOWLEDGE BASE SWITCHOVER

(AUG. 2024)

CONTACT STEPHEN

DO YOU HAVE A QUESTION?

IF SO, PLEASE FEEL FREE TO REACH OUT TO ME AND I WILL GET BACK TO YOU AS SOON AS I CAN!